Salesforce Experience Cloud - Zero to Hero

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Posted on 06 Oct 09:08 | by mitsumi | 4 views

Understand Salesforce Communities from scratch - Build Experiences for customers like a PRO

What you'll learn
Create Communities using templates and publish them
Personalise portals and sites to adhere to specific audiences
Configure pages, components, themes using audience variations
Understand each and every setting used to configure Salesforce Communities
A sample project to understand requirements and how to set them up in Salesforce
The connect between Salesforce and Digital Experiences
Licenses & Personas involved in using Digital Experiences
Requirements
Although precise technical requirements will be avoided, having some Salesforce Administrator expertise will be beneficial.
Before sitting for the Salesforce Certified Community Cloud Consultant Exam, you must first be a Salesforce Certified Administrator if you want to be certified.
Description
By the end of this course, you'll have a better understanding of how to use Communities to create a distinctive experience for your Salesforce org's clients, partners, and staff members.
The course will lead you through community-provided audience targeting, personalisation, and declarative-driven features
We cover key aspects of audience targeting, custom branding sets, page variations, community templates, licensing, sharing & security, external user access, community templates, and then we also move on to some specific Service Cloud implementation features.
We also talk about how Salesforce shares data with Communities, and why are communities important for clients.
We talk about licensing cost and different licenses available for users to choose from.
We talk about which templates to use and what are the ones available to choose from.
We discuss every single setting in the Administration section of the Community.
We understand Community Workspaces, Community Design, Community Building techniques.
We talk about CMS Connect and its uses in Salesforce
This course overall will help you understand how to setup communities and give you a good idea of Community/Experience Cloud implementation. Once you complete this course, I can ascertain that you will be able to start on Experience Cloud implementation projects easily and won't face any difficulties understanding what setting to look for.
Also, this course will install in you the confidence to sit for the Experience Cloud Consultant certification exam.
Who this course is for
Anyone with Salesforce Admin experience wanting to explore another domain
Anyone who needs experience cloud expertise to start on projects
Anyone who wants to build communities for customers from scratch
Anyone who wants to understand what goes behind setting up a community in Salesforce

Download link

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